Terms & Conditions

Welcome to the Alcove Works website. By accessing this website or purchasing products from us, you agree to the following terms and conditions. Please read them carefully before placing an order.

Website Use

This website is owned and operated by Alcove Works. The content on this site, including text, illustrations, graphics, and book materials, is provided for general information and purchasing purposes.

Users agree not to misuse the website, attempt to disrupt its operation, or use the content without permission.

Product Information

We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate. However, minor differences in colour or appearance may occur due to printing or screen display variations.

Alcove Works reserves the right to update product information, pricing, or availability at any time without prior notice.

Orders

All orders placed through our website are subject to availability and payment confirmation.

Once an order is successfully placed, customers will receive an order confirmation email. Alcove Works reserves the right to cancel or refuse an order if a product becomes unavailable or if there are issues with payment verification.

Pricing

All prices listed on the website are in Malaysian Ringgit (MYR) unless otherwise stated.

Prices may be updated from time to time. However, once an order has been confirmed and payment has been completed, the price paid will remain valid for that order.

Payments

Payments made through the website are processed through secure third-party payment providers. Alcove Works does not store full payment card details.

Orders will only be processed after successful payment confirmation.

Intellectual Property

All content on this website, including book titles, illustrations, story content, graphics, and branding materials, are the intellectual property of Alcove Works.

These materials may not be reproduced, distributed, or used without prior written permission.

Limitation of Liability

While we make every effort to ensure the website operates smoothly, Alcove Works does not guarantee that the website will always be free from interruptions or technical issues.

We are not liable for any damages arising from the use of this website or from delays beyond our control.

Changes to Terms

Alcove Works reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

fifie@alcoveworks.com
norlin@alcoveworks.com